Early Resolution Service Factsheet (Pensions Ombudsman) [164 KB]

The Early Resolution Service provides an informal and streamlined approach to dispute resolution. It relies on the willingness of all parties to resolve a complaint informally and is run on the basis of consent and cooperation.

Disclaimer

Please note that the information contained in the Learning Hub is provided for guidance purposes only. Every reasonable effort is made to make the information accurate and up to date, but no responsibility for its accuracy and correctness, or for any consequences of relying on it, is assumed by Self Directed Support Scotland. The information does not, and is not intended to, amount to legal advice.