Complaining about a Pension concern Factsheet (Pensions Ombudsman) [166 KB]

Complaining to the party/parties at fault (Factsheet)

Before The Pensions Ombudsman will investigate a complaint, you must have first tried to resolve matters with the party or parties you think are at fault.

Disclaimer

Please note that the information contained in the Learning Hub is provided for guidance purposes only. Every reasonable effort is made to make the information accurate and up to date, but no responsibility for its accuracy and correctness, or for any consequences of relying on it, is assumed by Self Directed Support Scotland. The information does not, and is not intended to, amount to legal advice.