This course is created for Personal Assistants, people who employ PAs and anyone with an interest in Personal Assistance. There is guidance for PA Employers on the use of the module and how to use it to develop the working relationship with their PA.
The module has been designed so that Personal Assistants can work through it and discuss relevant sections from the reflective exercises with their Employer, but it can also be done on your own too.
By completing this course you will learn:
- What makes a healthy relationship between a Personal Assistant and their Employer
- About the power dynamics that exists within working relationships
- How PAs and Employers can best communicate with each other
- The importance of maintaining confidentiality
- How to manage any disagreements
Curriculum
- 4 Sections
- 20 Lessons
- Lifetime
- Course IntroductionThis section will be helpful to you if this is the first time you have completed one of SDS Scotland's e-learning modules.4
- Healthy Working Relationships : Part 1This section covers the core elements of healthy working relationships.10
- 2.1What Do People Bring to Healthy Work Relationships?
- 2.2Carl Rogers’ Theory of Relationships
- 2.3Developing Trust
- 2.4Test your Knowledge!2 Questions
- 2.5Communication
- 2.6Barriers to Communication
- 2.7Test your Knowledge!2 Questions
- 2.8Power Dynamics and Roles
- 2.9Power Imbalances
- 2.10Test your knowledge!1 Question
- Healthy Working Relationships: Part 2This section goes into more detail about how to build and maintain healthy working relationships.11
- 3.1About Boundaries
- 3.2Types of Boundaries
- 3.3The Nature of Boundaries
- 3.4PAs Breaking Boundaries or Not18 Questions
- 3.5PA Employers Breaking Boundaries or Not12 Questions
- 3.6About Confidentiality
- 3.7Breaking Confidentiality
- 3.8Test your Knowledge!2 Questions
- 3.9Disagreements
- 3.10Test your Knowledge!4 Questions
- 3.11Professionalism35 Questions
- Learning, Feedback and ResourcesYou will have the chance to reflect and feedback on your learning.4
Requirements
- You live in Scotland
- The course can be completed on a laptop, tablet, or smartphone
Features
- Interactive Exercises
- Opportunities to reflect on your practice
- Free course
Target audiences
- People who are Personal Assistant Employers
- People employed as a Personal Assistant
- People looking to become a Personal Assistant Employer
- People looking to become a Personal Assistant
- Disabled People
- Carers
- Independent Support Organisations